Trimble MAPS
All Systems Operational
Traffic Services Operational
CoPilot Traffic ? Operational
PC*MILER (On Premise) Traffic Service Operational
Hosted Services Operational
90 days ago
100.0 % uptime
Today
PC*MILER Web Services ? Operational
Trimble MAPS (formerly ALK Maps) ? Operational
PC*MILER Web Services - Route Matrix & Time Window Optimization Services ? Operational
PC*MILER Web Operational
Trip Management Operational
Web Tools Authentication (Trimble Identity) Operational
90 days ago
100.0 % uptime
Today
Tools & Utilities Operational
CoPilot FleetPortal Services ? Operational
Licensing and Activation Services ? Operational
Content Tools Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 2, 2022

No incidents reported today.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022
Resolved - Full service has been restored and a period of stability observed. The incident has been resolved.
Sep 28, 21:00 UTC
Monitoring - Our third-party vendor has been able to address the issue and we are seeing stability in the service. The team will monitor to ensure this stability for some time, thank you for your patience in the resolution of this issue.
Sep 28, 20:43 UTC
Update - Trimble ID continues to experience an authentication issue due to an outage with Amazon Web Service's us-west-2 API gateway. However, AWS has identified the root cause and expects the issues to progressively resolve within hours.

We will keep monitoring, and provide updates as we approach full resolution.

For further information from AWS, you can see the most current information at https://health.aws.amazon.com/health/status.

Sep 28, 19:59 UTC
Identified - The issue has been identified and we are actively working on a resolution.
Sep 28, 17:18 UTC
Investigating - Some customers are experiencing login issues with the Trimble Maps web tools. We are actively investigating the issue and apologize for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Sep 28, 17:08 UTC
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.