Trimble MAPS

All Systems Operational

Traffic Services Operational
CoPilot Traffic ? Operational
PC*MILER (On Premise) Traffic Service Operational
Hosted Services Operational
PC*MILER Web Services ? Operational
Trimble MAPS (formerly ALK Maps) ? Operational
PC*MILER Web Services - Route Matrix & Time Window Optimization Services ? Operational
PC*MILER Web Operational
Trip Management Operational
Web Tools Authentication (Trimble Identity) Operational
SmartDelivery Operational
Appian - DRTrack Web Services Operational
Appian - DRTrack Sites Operational
Tools & Utilities Operational
CoPilot FleetPortal Services ? Operational
Licensing and Activation Services ? Operational
Content Tools Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Increased Latency
Resolved - Full service has been restored and a period of stability observed. The incident has been resolved.
Apr 25, 17:15 UTC
Investigating - Some customers are experiencing increased latency on the Routing Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Apr 25, 17:07 UTC
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Increased Latency
Resolved - Full service has been restored and a period of stability observed. The incident has been resolved.
Apr 17, 14:25 UTC
Investigating - Some customers are experiencing increased latency on the Mapping Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Apr 17, 13:10 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025
Trip Management - Notification Latency
Resolved - As a result of the service issues documented on 4/11/2024 - our Trip Management API experienced a delay in notifications (ETA, OOC, and Status Updates) on 4/12 & 4/13.

The delay in notifications is fully resolved as of 4/14.

Please contact support@trimblemaps.com with any questions.
Apr 13, 13:28 UTC
Apr 12, 2025

No incidents reported.

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