CoPilot WebSocket Service Degradation

Incident Report for Trimble MAPS

Resolved

The WebSocket traffic event that impacted CoPilot weather alerts and server-to-device dispatching has been fully resolved. All services have returned to normal operation. We will conduct a post-incident review to prevent recurrence.
Posted Aug 27, 2026 - 00:58 UTC

Monitoring

The elevated WebSocket traffic that began at 6:30 PM EDT has resolved. Our infrastructure is currently recovering from the load event. We will provide further updates as services return to normal.
Posted Aug 27, 2026 - 00:47 UTC

Investigating

We are currently investigating a significant increase in CoPilot WebSocket traffic that began at approximately 6:30 PM EDT. This is causing system load issues that may result in degraded or unavailable CoPilot weather alerts and server-to-device dispatching. Updates will be posted as the investigation progresses.
Posted Aug 27, 2026 - 00:31 UTC
This incident affected: Tools & Utilities (CoPilot FleetPortal Services) and Weather Services (Hyperlocal Weather).