Service Outage

Incident Report for Trimble MAPS

Resolved

Full service has been restored and a period of stability observed. The incident has been resolved.
Posted Apr 11, 2025 - 21:26 UTC

Monitoring

Services have been restored and are now being monitored to confirm normal operation.
Posted Apr 11, 2025 - 21:19 UTC

Investigating

Due to issues with our primary public cloud provider - customers are experiencing an outage on the Trimble Web Services APIs. Further updates will be provided as soon as they become available.
Posted Apr 11, 2025 - 20:51 UTC
This incident affected: Hosted Services (PC*MILER Web Services, Trimble MAPS (formerly ALK Maps), PC*MILER Web Services - Route Matrix & Time Window Optimization Services, PC*MILER Web, Trip Management).