Amazon Web Services have resolved their operational issues in US-EAST-1 Region. Full service has been restored to Trimble MAPS Trip Management and a period of stability observed. The incident has been resolved.
Posted Dec 08, 2021 - 01:08 UTC
Investigating
Our service provider, Amazon Web Services, is currently experiencing an operational event in US-EAST-1 Region, which is increasing latency on Trimble MAPS Trip Management Service.
The root cause of the issues in the US-EAST-1 Region have been identified and Amazon Web Services are actively working towards recovery. Further updates will be forthcoming. If you require immediate assistance, please contact our Support Team.
Posted Dec 07, 2021 - 18:56 UTC
Update
Our service provider, Amazon Web Services, is currently experiencing an operational event in US-EAST-1 Region, which is increasing latency on Trimble MAPS Trip Management Service.
The root cause of the issues in the US-EAST-1 Region have been identified and Amazon Web Services are actively working towards recovery. Further updates will be forthcoming. If you require immediate assistance, please contact our Support Team.
Posted Dec 07, 2021 - 18:50 UTC
Identified
Engineers have identified an issue and are working to deploy a fix. If you require immediate assistance, please contact our Support Team.
Posted Dec 07, 2021 - 16:40 UTC
Investigating
Some customers are experiencing increased latency on the Trip Management Services. We are actively investigating the issue and apologize for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Posted Dec 07, 2021 - 16:16 UTC
This incident affected: Hosted Services (Trip Management).