Full service has been restored and a period of stability observed. The incident has been resolved.
Posted Feb 26, 2025 - 21:42 UTC
Investigating
Some customers are experiencing increased latency on the Route Matrix API Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Posted Feb 26, 2025 - 19:33 UTC
This incident affected: Hosted Services (PC*MILER Web Services - Route Matrix & Time Window Optimization Services).