Full service has been restored and a period of stability observed. The incident has been resolved.
Posted Nov 13, 2025 - 15:35 UTC
Monitoring
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
Posted Nov 13, 2025 - 15:09 UTC
Investigating
Some customers are experiencing latency in notifications from CoPilot Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Posted Nov 13, 2025 - 15:01 UTC
This incident affected: Hosted Services (PC*MILER Web Services, Trip Management), Tools & Utilities (CoPilot FleetPortal Services, Content Tools), and Weather Services (Hyperlocal Weather).