Full service has been restored and a period of stability observed. The incident has been resolved.
Posted Apr 11, 2025 - 18:59 UTC
Monitoring
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
Posted Apr 11, 2025 - 18:54 UTC
Investigating
Some customers are experiencing increased latency on the Geocoding and Routing Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Posted Apr 11, 2025 - 18:18 UTC
This incident affected: Hosted Services (PC*MILER Web Services, PC*MILER Web).