Full service has been restored and a period of stability observed. The incident has been resolved.
Posted Sep 13, 2024 - 16:17 UTC
Investigating
Some customers are experiencing increased latency on the Web Services API. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Posted Sep 13, 2024 - 15:59 UTC
This incident affected: Hosted Services (PC*MILER Web Services, PC*MILER Web Services - Route Matrix & Time Window Optimization Services).