Full service has been restored and a period of stability observed. The incident has been resolved.
Posted May 31, 2024 - 13:41 UTC
Monitoring
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
Posted May 31, 2024 - 13:32 UTC
Investigating
Some customers are experiencing increased latency on the Single Search Geocoding Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Posted May 31, 2024 - 12:39 UTC
This incident affected: Hosted Services (PC*MILER Web Services, PC*MILER Web) and Tools & Utilities (Content Tools).