Full service has been restored and a period of stability observed. The incident has been resolved.
Posted May 02, 2025 - 12:45 UTC
Investigating
Some customers are experiencing increased latency on the Routing Services. There was a brief period of latency at 1:32AM EST and then again at 6:55AM-7:40AM EST.
We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Posted May 02, 2025 - 12:19 UTC
This incident affected: Hosted Services (PC*MILER Web Services, PC*MILER Web).